I've been a strong ACT! user for years. In starting a new venture, I needed capabilities that ACT! just couldn't provide:
Capability to have multiple users with access to the database from anywhere...without our need to maintain a server
Ability to customize fields and categories easily
Online documents and templates
Different rights for different levels of users
Ability to have new contacts from our website easily added to our database
Ability to formulate custom campaigns have all been extremely useful.
Please send my regards to your program team, as they actually understand what is really needed to handle a large number of contacts efficiently. Uncomplicated yet powerful, SalesOptima has truly been exactly the kind of system I need to develop and track the high volume of business activity I deal with on a regular basis. I travel extensively...I'm on schedule to do just over 200 nights in a hotel room this year. Having the ability to schedule outgoing mail campaigns, establish follow up routines, access my data from anywhere, and keep my team all on the same page is a technical challenge...SalesOptima has made that possible. The new features you keep adding are always of value.